WE HELP COMPANIES GROW

Business Growth | Product & Service Innovation | Customer Experience

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ABOUT US

Our Skills and Capabilities

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STRATEGIC MARKETING AND COMMERCIAL OPERATIONS ADVISORY FIRM WITH SIGNIFICANT SUCCESS IN DRIVING BUSINESS STRATEGY, TECHNOLOGY STRATEGY, INNOVATION AND CHANGE.

We develop and implement highly successful initiatives while building strong partnerships with business leaders, scaling organizations for growth.  Let us help grow your revenue, profit, and customer lifetime value. 

We build, mentor and direct cross-functional, high-performance teams within our clients' operations and collaborate with best in class, trusted partners to deliver high-value solutions. 

Active members of the American Chamber of Commerce (AmCham) and the British Business Club (BBC) 
Strategic Advisor to Marchmont Capital Partners, Technical Advisor to WorldWiFi.io, Commercial Advisors to Ticom Mobile, Portfolio Advisor to Blockchain Development Technology Group.

Growth

Get completely focused on growth - ways to grow revenue, grow profit, grow capabilities, grow customer affinity, grow customer loyalty, grow product and service offerings, grow contacts and grow business networks.  

Growth is crucial in keeping up.

INNOVATION

From AI based machine learning to more effective delivery of Internet targeting B2B and B2C, the first hosting of VoIP on mobile devices, connecting the customer experience to financial growth, applying blockchain to ensure secure, decentralized transactions: we help our clients get the best out of technology.

To grow you should innovate.

Customer Experience

We believe the world revolves around personal recommendations. Between you and your family, friends, social networks, and colleagues. A simple question: Would you recommend us to your family, friends and colleagues? So much to discover. The power of a referral.  

Growth depends on the Customer Experience.

What Clients Say About Us

  • "Fred and I installed the first customer experience (NPS) system at Virgin Connect. It was very insightful to learn what our customers really think about us!"

    - Alexander DubenskyVirgin ConnectCustomer Care Director
  • "What Fred Ledbetter doesn't know about localizing global brands in challenging markets ... is, frankly, not worth knowing."

    - John RoseRose Marketing Ltd.Founder
  • "Golden Reach has been tremendously helpful by providing actionable insight into our motivation and compensation strategies for our retail team."

    - Anna VaynForTall.ruCEO

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